26 days after the theft, DEXX founder tells the cause and latest progress

By: blockbeats|2024/12/12 17:15:01
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Original title: "Exclusive interview with DEXX founder: We are entirely responsible for the theft, and the entrance to the compensation platform will be launched soon"
Original author: Fu Ruhe, Odaily Planet Daily

On November 16, a major security incident broke out on the trading platform DEXX. Hackers exploited the platform's technical loopholes and stole more than $21 million in user funds, with nearly 1,000 victims. This incident not only caused serious economic losses to users, but also had a profound impact on the industry's trust mechanism, and quickly became a hot topic in the field of Web3 security.

After the incident, the DEXX project party failed to disclose the specific cause of the theft for nearly a month. To make matters worse, the platform founder and users publicly disputed on social media, and the conflict between the two sides continued to escalate.

Recently, Roy, the founder of the DEXX platform, accepted an interview with Odaily Planet Daily for the first time, and gave detailed answers to the causes of the security incident, the compensation plan for the victims, and the future improvement direction of the platform, trying to respond to the various questions of the victims and the market. (Odaily Note: The following reply is only the views of DEXX and does not represent the position of Odaily Planet Daily.)

The following is the transcript of the interview

Odaily Planet Daily: Can you explain the reason for the theft of DEXX this time? Is it related to the platform's private key management solution?

Roy:The main reason for the theft this time is our team's mistakes in security management, not the problem of the private key management solution itself.

We use the mainstream trading and custody solutions in the market, which are consistent with many leading platforms (such as BananaGun, Unibot, etc.). This solution has advantages in terms of transaction speed and limit order experience, but it requires extremely high security management from the team. Our mistakes led to the leakage of private keys, and the responsibility lies entirely with us.

Although users reported that private keys were uniformly stored on the server and lacked encryption, this was a misunderstanding of technical details. In fact, the logic of this solution is to independently generate wallet addresses and is widely used on mainstream platforms in the market. The problem is not the solution itself, but the mistakes made by our team in implementation and management.

Odaily Planet Daily: On social media, many victims believe that the assets were stolen by the DEXX platform. How do you prove your innocence?

Roy: I have explained many times that if we really have improper behavior:

· Security agencies such as SlowMist will not cooperate with us.

· Investment institutions will not continue to connect funds.

· Law enforcement agencies will take action against us directly instead of assisting in hunting down hackers.

In fact, my team and I have no reason to destroy our future for more than 20 million US dollars. During the peak of our business, our daily revenue can reach 300,000 to 400,000 US dollars, and the platform valuation before the incident reached 60 million US dollars.If we really need funds, we can get them in a more reasonable way, such as issuing platform coins or attracting institutional investment.

Odaily Planet Daily: How is the investigation of the stolen case going? What difficulties does the platform encounter in handling the incident?

Roy: The suspect has been locked in the country, but the investigation process is very complicated and involves a lot of time and resource costs. Law enforcement agencies have been involved since the early stages. To ensure the smooth progress of the investigation, we did not disclose details to the public in the early stages of the case, and only released some information on December 6. Early disclosure may affect the progress of law enforcement or "alarm the snake", so information disclosure needs to be cautious.

For our team, the handling of the incident requires not only cooperation with law enforcement agencies, but also high technical and management costs. In addition, due to the complex technical details involved in the case and the interests of investment institutions, we still need to further confirm which information can be made public.

Odaily Planet Daily: DEXX officially announced the compensation plan on December 6, including compensation for investment and financing or compensation for self-employed income, but the victims are not satisfied. What do you think about this issue?

Roy:The original intention of the compensation plan was designed based on the worst case scenario. Although we knew at the time that the worst case scenario was unlikely to happen, in order to give victims a psychological expectation of the most basic protection, we chose to announce the most conservative plan first. The actual implementation of the plan will be adjusted according to the investment of institutional funds.

At present, the docking of institutional funds has been basically negotiated, but it has not yet been finalized. Since details such as the investment amount and institutional valuation have not yet been finalized, we are temporarily unable to disclose it to the public. Disclosure in advance may cause market misunderstandings or affect the cooperation intentions of institutions. Therefore, we hope to wait until the funds are fully implemented before explaining and updating the plan to users through a formal announcement.

Odaily Planet Daily: Victims reported that the project party had repeated in determining the compensation plan. For example, on November 28, it promised to determine the plan within 48 hours, but it was not announced until December 6. How do you explain this?

Roy: First of all, we admit that there is indeed a delay in the release of the plan, but the reason is mainly due to some uncontrollable external factors and the limitations of objective conditions.

In negotiations at the institutional level, the project party is in a weak position. We hope to cooperate with more powerful and reputable institutions to strive for the best interests of users, but this means repeatedly evaluating conditions and delaying the final confirmation of the plan.

In addition, during the hacker hunt, some details involve sensitive information about the cooperation between law enforcement agencies and security companies. Excessive disclosure may cause misunderstandings and even damage the reputation of the parties involved. Therefore, we choose not to announce it to the public for the time being.

Although the decision to delay was made out of prudence, we were unable to communicate the specific reasons to users in a timely manner, which led to misunderstandings, and we are deeply sorry for this.

Odaily Planet Daily: On December 6, DEXX officially announced that it would determine the implementation of the plan within 7 working days. Now that the time is almost up, can the platform confirm the specific compensation plan?

Roy:Our current plan is to first launch a compensation platform entrance within the deadline. The specific process is as follows:

· User confirmation of the amount of loss:The amount of loss counted by the third-party agency may be inaccurate or incomplete, so we need users to verify and confirm whether the amount of loss is correct through the platform entrance. Once the user confirms the amount and clicks "Confirm", the final debt record is formed.

· Compensation according to claims:The confirmed claims records will be used as the basis for compensation. When the institutional funds are in place, we will make compensation as soon as possible according to the user's claim ratio.

· Clarify the debt structure and compensation plan:The "7 working days" we proposed means first confirming whether the debt structure is correct, and then the user checks and agrees on the amount of the claim. After this step is completed, the final claim is determined.

At present, a specific compensation plan has been formulated, but it has not yet been announced to the public due to factors such as institutional funds. The overall process is carried out in stages. After the institutional funds are in place, we will handle the claims compensation matters in echelons. If the user has any questions after confirming the amount, we will also verify and handle it based on the records.

Odaily Planet Daily: The victim mentioned that the platform lost contact in the days before December 6. Why didn't you come forward in time to maintain close communication?

Roy:In fact, there is no so-called "lost contact". The reason why many people feel this way is that we may not respond to their questions within 1 to 2 days, and users therefore think that we no longer respond. In fact, the pressure and uncertainty we faced at the time were very great, but we always worked hard to deal with the problems behind the scenes. It can be divided into three stages to illustrate our main work during this period:

· Tracking hackers:In the first week, we focused on cooperating with security agencies and law enforcement agencies to track the whereabouts of hackers. This was the link with the largest investment and the highest cost in the early stage.

· Security upgrade and compensation plan development:In the second week, we fully upgraded the platform's security measures, and at the same time developed product functions related to compensation to provide users with a compensation entry.

· Institutional docking:By the third week, we shifted our focus to negotiations and communication with institutions. The work at this stage is particularly complex and requires handling a lot of details.

Although our customer service team occasionally replies to messages in the group, due to the large number of affected users and the large number of questions, we cannot reply to every user immediately.

In addition, there are also great restrictions on the release of announcements. Every time we issue an announcement, we need to confirm with 2 to 3 security agencies or law enforcement agencies whether the content can be made public. If some information is disclosed, it will affect the law enforcement agency's tracking of suspects. For example, law enforcement agencies locked on some suspects in the early stage, but after in-depth investigation, they found that the direction was wrong and needed to be confirmed repeatedly. These repeated verifications took up a lot of our time and energy.

Users may not be able to intuitively feel our efforts, but behind the scenes, we have indeed put in a huge amount of work. Whether it is tracking hackers, communicating with institutions, or developing compensation plans, we have been pushing forward. It's just that due to the restrictions of law enforcement agencies and the need to protect the case investigation, we are unable to announce all the progress immediately.

In general, we have not lost contact, but while facing pressure from many aspects, we have worked hard to solve the problem for the victims and push the situation in a positive direction.

Odaily Planet Daily: Just because of this incident, many people's trust in DEXX's security capabilities and brand has dropped precipitously. If, one day in the future, DEXX is online again, how do you think you should gain users' trust and let them use it again?

Roy:The core of user trust is not only security technology, but also the support and guarantee behind the platform. To this end, we plan to start from the following aspects:

· Compensation transparency and fairness: The platform will launch an online verification portal, and users need to confirm the amount of damage to ensure the accuracy of the data. After confirmation, the system will generate a record of claims and pay compensation in stages after the institutional funds are in place. The entire compensation plan will be based on the principle of openness and transparency, and the progress of compensation will be updated in real time.

· Comprehensive security upgrade: Hire a number of top security auditing agencies to conduct in-depth security assessments on the platform. Publicize the upgraded security mechanism and disclose technical details and improvement plans to users. Establish a complete technical support and problem handling system to ensure the stability and security of the platform's operation.

· Rebuild brand credibility: Introduce a number of world-renowned exchanges and financial institutions as endorsements to enhance users' trust in the platform. Through a strong lineup of partners, let users clearly perceive the future security of the platform.

· Optimize user emotion management: Establish an efficient user communication mechanism and respond to feedback in a timely manner. Strengthen public relations capabilities, formulate clear crisis response strategies, and make users feel valued and understood emotionally.

· Strengthen trust: We realize that 99% of users do not understand technology. What they need is not complicated explanations of security technology, but a real sense of trust. Through multi-party endorsements and practical actions, let users believe that the future of the platform is worthy of trust.

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China's Central Bank and Eight Other Departments' Latest Regulatory Focus: Key Attention to RWA Tokenized Asset Risk


Foreword: Today, the People's Bank of China's website published the "Notice of the People's Bank of China, National Development and Reform Commission, Ministry of Industry and Information Technology, Ministry of Public Security, State Administration for Market Regulation, China Banking and Insurance Regulatory Commission, China Securities Regulatory Commission, State Administration of Foreign Exchange on Further Preventing and Dealing with Risks Related to Virtual Currency and Others (Yinfa [2026] No. 42)", the latest regulatory requirements from the eight departments including the central bank, which are basically consistent with the regulatory requirements of recent years. The main focus of the regulation is on speculative activities such as virtual currency trading, exchanges, ICOs, overseas platform services, and this time, regulatory oversight of RWA has been added, explicitly prohibiting RWA tokenization, stablecoins (especially those pegged to the RMB). The following is the full text:


To the people's governments of all provinces, autonomous regions, and municipalities directly under the Central Government, the Xinjiang Production and Construction Corps:


  Recently, there have been speculative activities related to virtual currency and Real-World Assets (RWA) tokenization, disrupting the economic and financial order and jeopardizing the property security of the people. In order to further prevent and address the risks related to virtual currency and Real-World Assets tokenization, effectively safeguard national security and social stability, in accordance with the "Law of the People's Republic of China on the People's Bank of China," "Law of the People's Republic of China on Commercial Banks," "Securities Law of the People's Republic of China," "Law of the People's Republic of China on Securities Investment Funds," "Law of the People's Republic of China on Futures and Derivatives," "Cybersecurity Law of the People's Republic of China," "Regulations of the People's Republic of China on the Administration of Renminbi," "Regulations on Prevention and Disposal of Illegal Fundraising," "Regulations of the People's Republic of China on Foreign Exchange Administration," "Telecommunications Regulations of the People's Republic of China," and other provisions, after reaching consensus with the Cyberspace Administration of China, the Supreme People's Court, and the Supreme People's Procuratorate, and with the approval of the State Council, the relevant matters are notified as follows:


  I. Clarify the essential attributes of virtual currency, Real-World Assets tokenization, and related business activities


  (I) Virtual currency does not possess the legal status equivalent to fiat currency. Virtual currencies such as Bitcoin, Ether, Tether, etc., have the main characteristics of being issued by non-monetary authorities, using encryption technology and distributed ledger or similar technology, existing in digital form, etc. They do not have legal tender status, should not and cannot be circulated and used as currency in the market.


  The business activities related to virtual currency are classified as illegal financial activities. The exchange of fiat currency and virtual currency within the territory, exchange of virtual currencies, acting as a central counterparty in buying and selling virtual currencies, providing information intermediary and pricing services for virtual currency transactions, token issuance financing, and trading of virtual currency-related financial products, etc., fall under illegal financial activities, such as suspected illegal issuance of token vouchers, unauthorized public issuance of securities, illegal operation of securities and futures business, illegal fundraising, etc., are strictly prohibited across the board and resolutely banned in accordance with the law. Overseas entities and individuals are not allowed to provide virtual currency-related services to domestic entities in any form.


  A stablecoin pegged to a fiat currency indirectly fulfills some functions of the fiat currency in circulation. Without the consent of relevant authorities in accordance with the law and regulations, any domestic or foreign entity or individual is not allowed to issue a RMB-pegged stablecoin overseas.


(II)Tokenization of Real-World Assets refers to the use of encryption technology and distributed ledger or similar technologies to transform ownership rights, income rights, etc., of assets into tokens (tokens) or other interests or bond certificates with token (token) characteristics, and carry out issuance and trading activities.


  Engaging in the tokenization of real-world assets domestically, as well as providing related intermediary, information technology services, etc., which are suspected of illegal issuance of token vouchers, unauthorized public offering of securities, illegal operation of securities and futures business, illegal fundraising, and other illegal financial activities, shall be prohibited; except for relevant business activities carried out with the approval of the competent authorities in accordance with the law and regulations and relying on specific financial infrastructures. Overseas entities and individuals are not allowed to illegally provide services related to the tokenization of real-world assets to domestic entities in any form.


  II. Sound Work Mechanism


  (III) Inter-agency Coordination. The People's Bank of China, together with the National Development and Reform Commission, the Ministry of Industry and Information Technology, the Ministry of Public Security, the State Administration for Market Regulation, the China Banking and Insurance Regulatory Commission, the China Securities Regulatory Commission, the State Administration of Foreign Exchange, and other departments, will improve the work mechanism, strengthen coordination with the Cyberspace Administration of China, the Supreme People's Court, and the Supreme People's Procuratorate, coordinate efforts, and overall guide regions to carry out risk prevention and disposal of virtual currency-related illegal financial activities.


  The China Securities Regulatory Commission, together with the National Development and Reform Commission, the Ministry of Industry and Information Technology, the Ministry of Public Security, the People's Bank of China, the State Administration for Market Regulation, the China Banking and Insurance Regulatory Commission, the State Administration of Foreign Exchange, and other departments, will improve the work mechanism, strengthen coordination with the Cyberspace Administration of China, the Supreme People's Court, and the Supreme People's Procuratorate, coordinate efforts, and overall guide regions to carry out risk prevention and disposal of illegal financial activities related to the tokenization of real-world assets.


  (IV) Strengthening Local Implementation. The people's governments at the provincial level are overall responsible for the prevention and disposal of risks related to virtual currencies and the tokenization of real-world assets in their respective administrative regions. The specific leading department is the local financial regulatory department, with participation from branches and dispatched institutions of the State Council's financial regulatory department, telecommunications regulators, public security, market supervision, and other departments, in coordination with cyberspace departments, courts, and procuratorates, to improve the normalization of the work mechanism, effectively connect with the relevant work mechanisms of central departments, form a cooperative and coordinated working pattern between central and local governments, effectively prevent and properly handle risks related to virtual currencies and the tokenization of real-world assets, and maintain economic and financial order and social stability.


  III. Strengthened Risk Monitoring, Prevention, and Disposal


  (5) Enhanced Risk Monitoring. The People's Bank of China, China Securities Regulatory Commission, National Development and Reform Commission, Ministry of Industry and Information Technology, Ministry of Public Security, State Administration of Foreign Exchange, Cyberspace Administration of China, and other departments continue to improve monitoring techniques and system support, enhance cross-departmental data analysis and sharing, establish sound information sharing and cross-validation mechanisms, promptly grasp the risk situation of activities related to virtual currency and real-world asset tokenization. Local governments at all levels give full play to the role of local monitoring and early warning mechanisms. Local financial regulatory authorities, together with branches and agencies of the State Council's financial regulatory authorities, as well as departments of cyberspace and public security, ensure effective connection between online monitoring, offline investigation, and fund tracking, efficiently and accurately identify activities related to virtual currency and real-world asset tokenization, promptly share risk information, improve early warning information dissemination, verification, and rapid response mechanisms.


  (6) Strengthened Oversight of Financial Institutions, Intermediaries, and Technology Service Providers. Financial institutions (including non-bank payment institutions) are prohibited from providing account opening, fund transfer, and clearing services for virtual currency-related business activities, issuing and selling financial products related to virtual currency, including virtual currency and related financial products in the scope of collateral, conducting insurance business related to virtual currency, or including virtual currency in the scope of insurance liability. Financial institutions (including non-bank payment institutions) are prohibited from providing custody, clearing, and settlement services for unauthorized real-world asset tokenization-related business and related financial products. Relevant intermediary institutions and information technology service providers are prohibited from providing intermediary, technical, or other services for unauthorized real-world asset tokenization-related businesses and related financial products.


  (7) Enhanced Management of Internet Information Content and Access. Internet enterprises are prohibited from providing online business venues, commercial displays, marketing, advertising, or paid traffic diversion services for virtual currency and real-world asset tokenization-related business activities. Upon discovering clues of illegal activities, they should promptly report to relevant departments and provide technical support and assistance for related investigations and inquiries. Based on the clues transferred by the financial regulatory authorities, the cyberspace administration, telecommunications authorities, and public security departments should promptly close and deal with websites, mobile applications (including mini-programs), and public accounts engaged in virtual currency and real-world asset tokenization-related business activities in accordance with the law.


  (8) Strengthened Entity Registration and Advertisement Management. Market supervision departments strengthen entity registration and management, and enterprise and individual business registrations must not contain terms such as "virtual currency," "virtual asset," "cryptocurrency," "crypto asset," "stablecoin," "real-world asset tokenization," or "RWA" in their names or business scopes. Market supervision departments, together with financial regulatory authorities, legally enhance the supervision of advertisements related to virtual currency and real-world asset tokenization, promptly investigating and handling relevant illegal advertisements.


  (IX) Continued Rectification of Virtual Currency Mining Activities. The National Development and Reform Commission, together with relevant departments, strictly controls virtual currency mining activities, continuously promotes the rectification of virtual currency mining activities. The people's governments of various provinces take overall responsibility for the rectification of "mining" within their respective administrative regions. In accordance with the requirements of the National Development and Reform Commission and other departments in the "Notice on the Rectification of Virtual Currency Mining Activities" (NDRC Energy-saving Building [2021] No. 1283) and the provisions of the "Guidance Catalog for Industrial Structure Adjustment (2024 Edition)," a comprehensive review, investigation, and closure of existing virtual currency mining projects are conducted, new mining projects are strictly prohibited, and mining machine production enterprises are strictly prohibited from providing mining machine sales and other services within the country.


  (X) Severe Crackdown on Related Illegal Financial Activities. Upon discovering clues to illegal financial activities related to virtual currency and the tokenization of real-world assets, local financial regulatory authorities, branches of the State Council's financial regulatory authorities, and other relevant departments promptly investigate, determine, and properly handle the issues in accordance with the law, and seriously hold the relevant entities and individuals legally responsible. Those suspected of crimes are transferred to the judicial authorities for processing according to the law.


 (XI) Severe Crackdown on Related Illegal and Criminal Activities. The Ministry of Public Security, the People's Bank of China, the State Administration for Market Regulation, the China Banking and Insurance Regulatory Commission, the China Securities Regulatory Commission, as well as judicial and procuratorial organs, in accordance with their respective responsibilities, rigorously crack down on illegal and criminal activities related to virtual currency, the tokenization of real-world assets, such as fraud, money laundering, illegal business operations, pyramid schemes, illegal fundraising, and other illegal and criminal activities carried out under the guise of virtual currency, the tokenization of real-world assets, etc.


  (XII) Strengthen Industry Self-discipline. Relevant industry associations should enhance membership management and policy advocacy, based on their own responsibilities, advocate and urge member units to resist illegal financial activities related to virtual currency and the tokenization of real-world assets. Member units that violate regulatory policies and industry self-discipline rules are to be disciplined in accordance with relevant self-regulatory management regulations. By leveraging various industry infrastructure, conduct risk monitoring related to virtual currency, the tokenization of real-world assets, and promptly transfer issue clues to relevant departments.


  IV. Strict Supervision of Domestic Entities Engaging in Overseas Business Activities


(XIII) Without the approval of relevant departments in accordance with the law and regulations, domestic entities and foreign entities controlled by them may not issue virtual currency overseas.


  (XIV) Domestic entities engaging directly or indirectly in overseas external debt-based tokenization of real-world assets, or conducting asset securitization activities abroad based on domestic ownership rights, income rights, etc. (hereinafter referred to as domestic equity), should be strictly regulated in accordance with the principles of "same business, same risk, same rules." The National Development and Reform Commission, the China Securities Regulatory Commission, the State Administration of Foreign Exchange, and other relevant departments regulate it according to their respective responsibilities. For other forms of overseas real-world asset tokenization activities based on domestic equity by domestic entities, the China Securities Regulatory Commission, together with relevant departments, supervise according to their division of responsibilities. Without the consent and filing of relevant departments, no unit or individual may engage in the above-mentioned business.


  (15) Overseas subsidiaries and branches of domestic financial institutions providing Real World Asset Tokenization-related services overseas shall do so legally and prudently. They shall have professional personnel and systems in place to effectively mitigate business risks, strictly implement customer onboarding, suitability management, anti-money laundering requirements, and incorporate them into the domestic financial institutions' compliance and risk management system. Intermediaries and information technology service providers offering Real World Asset Tokenization services abroad based on domestic equity or conducting Real World Asset Tokenization business in the form of overseas debt for domestic entities directly or indirectly venturing abroad must strictly comply with relevant laws and regulations. They should establish and improve relevant compliance and internal control systems in accordance with relevant normative requirements, strengthen business and risk control, and report the business developments to the relevant regulatory authorities for approval or filing.


  V. Strengthen Organizational Implementation


  (16) Strengthen organizational leadership and overall coordination. All departments and regions should attach great importance to the prevention of risks related to virtual currencies and Real World Asset Tokenization, strengthen organizational leadership, clarify work responsibilities, form a long-term effective working mechanism with centralized coordination, local implementation, and shared responsibilities, maintain high pressure, dynamically monitor risks, effectively prevent and mitigate risks in an orderly and efficient manner, legally protect the property security of the people, and make every effort to maintain economic and financial order and social stability.


  (17) Widely carry out publicity and education. All departments, regions, and industry associations should make full use of various media and other communication channels to disseminate information through legal and policy interpretation, analysis of typical cases, and education on investment risks, etc. They should promote the illegality and harm of virtual currencies and Real World Asset Tokenization-related businesses and their manifestations, fully alert to potential risks and hidden dangers, and enhance public awareness and identification capabilities for risk prevention.


  VI. Legal Responsibility


  (18) Engaging in illegal financial activities related to virtual currencies and Real World Asset Tokenization in violation of this notice, as well as providing services for virtual currencies and Real World Asset Tokenization-related businesses, shall be punished in accordance with relevant regulations. If it constitutes a crime, criminal liability shall be pursued according to the law. For domestic entities and individuals who knowingly or should have known that overseas entities illegally provided virtual currency or Real World Asset Tokenization-related services to domestic entities and still assisted them, relevant responsibilities shall be pursued according to the law. If it constitutes a crime, criminal liability shall be pursued according to the law.


  (19) If any unit or individual invests in virtual currencies, Real World Asset Tokens, and related financial products against public order and good customs, the relevant civil legal actions shall be invalid, and any resulting losses shall be borne by them. If there are suspicions of disrupting financial order and jeopardizing financial security, the relevant departments shall deal with them according to the law.


  This notice shall enter into force upon the date of its issuance. The People's Bank of China and ten other departments' "Notice on Further Preventing and Dealing with the Risks of Virtual Currency Trading Speculation" (Yinfa [2021] No. 237) is hereby repealed.


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